All orders within the US ship within 5-7 business days. If you do not receive your package within that time frame, please contact firstname.lastname@example.org. We DO NOT ship internationally at this time.
Tracking numbers: We do not send out automated tracking numbers at this time (we're working on it!), but you can request yours at email@example.com.
We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase to receive a full refund. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Adverse Health Reactions
If you have an adverse reaction to your Elevated product, you can return opened items within 10 days along with a written submission to outlining the medical cause of return. We will then issue a refund or exchange.